var strClaims = "<div class='faqText'>"
			  + "<br>"	
			  + "<TABLE cellspacing=0 cellpadding=0 border=0 width=100% align=center>"
              +   "<TR>"
              +     "<TD width=\"100%\" align=left>"
              +       "<P>"
              +         "Each time you buy insurance using ChannelMAX, ChannelMAX will issue a unique insurance receipt number in the format of CMax-99999-9999. This number along with date and insured amount will be fed to U-PIC on a monthly basis."
              +         "<br><br>All insurance claims are handled directly by Universal Parcel Insurance Coverage (U-PIC)."
              +         " If you have any claims questions please contact U-PIC directly at <a href=\"mailto:ChannelMAXClaims@U-PIC.com\">ChannelMAXClaims@U-PIC.com</a> or "
        	  +         "call 800-955-4623 x6310 or 818-933-6310.   Claims may be faxed to U-PIC at 818-971-3325 or mailed to "
        	  +         "U-PIC,  28001 Dorothy Dr, 2nd Floor,  Agoura Hills, CA 91301-2609."
        	  +       "</P>"
        	  +       "<TABLE>"
        	  +         "<TR>"
        	  +           "<TD><U>Claims Forms Instructions</U></TD>"
        	  +         "</TR>"
        	  +         "<TR>"
        	  +           "<TD>"
        	  +              "<ol>"
        	  +                "<li>Fill out claim form completely, attach all paperwork and mail within 90 days from date of shipment.You will have to file claim directly on <a href='http://delta.u-pic.com/claims/OnlineClaimWelcome.aspx' target='u-Pic'>U-PIC web site</a> using the standard U-PIC USPS form along with CMax insurance receipt number.</li>"
        	  +                "<li>For LOST parcels you must wait 21 days for domestic and 45 days for International. Damage claims can be filed immediately.<BR>"
        	  +                "<li>Staple to this form the following pieces of information:"
        	  +                   "<blockquote>"
        	  +                     "A. A copy of the original invoice to the consignee or EBay end of auction as proof of value.<BR>"
        	  +                     "B. A signed letter from the consignee stating the following:"
        	  +                     "<ol>"
        	  +                       "<li>Date the package was mailed.<BR>"
        	  +                       "<li>Invoice or auction number.<BR>"
        	  +                       "<li>Description of shipment, (i.e. 4 Pier 1 wine glasses).<BR>"
        	  +                       "<li>If loss, state parcel never received, if damage, state description of damage and if repairable.<BR>"
        	  +                       "<li>Signature and date.<BR>"
        	  +                     "</ol>"
        	  +                   "</blockquote>"
        	  +                "</li>"
        	  +                "<li>Freight charges are only recoverable if the freight value is declared in the insured value.</li>"
        	  +                "<li>Mail to:<BR>"
        	  +                   "<dd>U-PIC<BR>"
        	  +                   "<dd>28001 Dorothy Dr, 2nd Floor<BR>"
        	  +                   "<dd>Agoura Hills, CA 91301-2609<BR>"
        	  +                   "<dd>Or Fax to: 818-971-3325<BR>"
        	  +                "</li>"
        	  +                "<li>"
        	  +                   "If you have any questions, please call U-PIC at 800-955-4623 x6310 or 818-933-6310."
        	  +                "</li>"
        	  +              "</ol>"
        	  +           "</TD>"
        	  +        "</TR>"
        	  +       "</TABLE>"
        	  +     "</TD>"
        	  +     "<TD width=\"8%\" align=left valign=top></TD>"
        	  +   "</TR>"
        	  + "</TABLE>"
        	  + "</div>"        	  
        	  ;

var arrMessages = new Array();
arrMessages[1]  = new Array( "<b>Registration</b>");
arrMessages[11] = new Array( "<div class='faqHeader'>Registration</div><div class='faqText'>ChannelMAX registration is simple. ChannelMAX never asks for your credit card or other such information.</div><br><br><div class='faqHeader'>Fees</div><div class='faqText'>ChannelMAX is a free service. You can manage your entire selling activity completely free, there is no gimmick or hidden charges. The operational and deployment efficiency makes it possible.</div><br><br><div class='faqHeader'>Supported Sites</div><div class='faqText'>We support eBay worldwide, Overstock.com Auctions, Amazon Market Place and ABEBooks. In addition, each seller gets a custom store front complete with shopping cart and checkout.&nbsp;<A href='\http://www.channelmax.net/myStore.aspx?StoreOwner=ktsaddedvalues' target='CMaxStore'><b>Click To See ktsaddedvalues's ChannelMAX store.</b></a> </div><br><br><div class='faqHeader'>Customer Service</div><div class='faqText'>We offer individual attention to each and every seller, you will be pleasantly surprised by our honesty and integrity.</div>");
arrMessages[3] = new Array( "Category ID is not in database");
arrMessages[4] = new Array( "Currently system is down. The expected uptime is #EXPECTEDENDDATETIME# GMT. Sorry for any inconevience. If you need any help, please contact support.");
arrMessages[5] = new Array( "User validation failed.");
arrMessages[6] = new Array( "You have #COUNT# new orders. Please click here to see the newly sold items.");
arrMessages[7] = new Array( "#SITENAME# lets you download new orders realtime. Once synchronize button is clicked, you can see the orders immediately.");
arrMessages[8] = new Array( "#SITENAME# does NOT let you download new orders realtime. Once synchronize button is clicked, a request is initiated. It may take upto 30 minutes to download your orders. Generally it takes around 5 minutes or less.");
arrMessages[9] = new Array( "ERROR !!! \n\rYou can only combine items that are bought by the same buyer in the same selling channel.");
arrMessages[10] = new Array( "This email is already existing in our database.  Please choose another one.");
arrMessages[12] = new Array( "<div class='faqHeader'>Inventory Management</div><div class='faqText'>CMax has very robust inventory management. Its at user's discretion whether they want to use inventory management or simple use CMax as listing tool. Using CMax inventory manager, you can track inventory item throughout its life cycle. You can schedule items accross multiple channels to list until it's out of inventory.</div><br><br><div class='faqHeader'>Regular Listing</div><div class='faqText'>CMax gives the user flexibility. You can use our multi channel lister to manage your listings. You can define your listing template and launch with a click of a button. Once launched, you can track the item using CMax currently selling page that displays counter, watches, bids etc.</div><br><br><div class='faqHeader'>Scheduling</div><div class='faqText'>CMax lets you save money by proving a state of the art scheduling system. You can schedule one time or recurring; you can schedule until sold or out of inventory; you can exclude on certail days of the week.</div><br><br><div class='faqHeader'>Batch Scheduling</div><div class='faqText'>Batch sheduling is one of the best feature of CMax. You can define a batch. A batch has attributes such as launch time, launch interval, exclude days, inventory rule etc. Once a batch is defined, the you simply drop your listings into appropriate schedule batch, and CMax will do the rest of the task related to listing the item.</div>");
arrMessages[13] = new Array( "<div class='faqHeader'>Stoage Space</div><div class='faqText'>100 MB</div><br><br><div class='faqHeader'>Bulk Upload</div><div class='faqText'>Upload images in bulk.</div><br><br><div class='faqHeader'>Image Manipulator</div><div class='faqText'>Its coming soon</div>");
arrMessages[14] = new Array( "<div class='faqText'><b>ChannelMAX has a strong vision.</b> We understand that web gives you the mobility, but with desktop can make you do things faster. ChannelMAX has introduced the new breed of of desktop technology that keeps your data perfectly in synch with that of web version. It gives you the power of both world. ChannelMAX is investing lots of resources in making the desktop version the state of the art. Currently the version 1.00.00 is released and using it, you will be able to perform the following tasks.<br><br><br><div class='faqHeader'>Backup Images</div><div class='faqText'>Download your images to your local machine from the web. You never have to worry if for any system crash, you will lose your images.</div><br><br><div class='faqHeader'>Backup HTML Description</div><div class='faqText'>You invest a lot in making your HTML standout from the crowd. You want to make sure that you have a complete backup. The desktop version lets you easily backup your HTML description unto your local machine.</div><br><br><div class='faqHeader'>Print Shipping Label</div><div class='faqText'>With desktop, you can print shipping label using Stamps.COM or Endicia (DaZzle). The beauty of it is that it updates your CMax web postsale manager with the tracking and postage information. So you never have to flip through your printouts to look for the tracking number.</div><br><br><div class='faqHeader'>Print Pull List</div><div class='faqText'>If you are a high volume seller, printing pull list is a big time saver. ChannelMAX desktop provides you the ability to print pull list of unshipped orders to your printer and pre formatted shipping label suing Excel or other software.</div>");
arrMessages[15] = new Array( "<div class='faqHeader'>Email Management</div><div class='faqText'>Send your buyer HTML formatted emails. Using HTML editor you can define your email using CMax email macros. When email is sent, the item detail will be automatically formatted in a tabular format.</div><br><br><div class='faqHeader'>Send Invoice</div><div class='faqText'>CMax invoicing is big value item for all sellers. You can send preformatted invoice to your sellers. Invoicing supports combined orders. Its advised that you embed CMax checkout icon. When your buyer clicks on the CMax checkout icon, buyer will be redirected to your ChannelMAX store. User gets the option to buy more items from your store and most importantly you establish your brand name and improve direct and cross sale potential.</div><br><br><div class='faqHeader'>Manage Feedbacks</div><div class='faqText'>Manage your multi channel feedback process from one easy to use feedback screen. It gives option to randomly populate your pre-defined feedback comments.</div><br><br><div class='faqHeader'>Combine Orders</div><div class='faqText'>CMax lets you easily combine or uncombine orders.</div><br><br><div class='faqHeader'>Buyer Checkout</div><div class='faqText'>CMax lets your buyers easily checkout using your CMax store that comes integrated with shopping cart and checkout.<br><br><br><div class='faqHeader'>PayPal Integration</div><div class='faqText'>CMax lets download your PayPal info into ChannelMAX and tie it orders from EBay or OverStock. What a time saving. Simple click the button, it will download orders, downlaod PayPal payment information, print shipping label, and capture shipping tracking info. A multi activity process is streamlined into one integrated workflow.</div><br><br>");
arrMessages[16] = new Array( "<div class='faqHeader'>Download Inventory</div><div class='faqText'>Completely download your Amazon inventory into ChannelMAX.  Use CMax inventory management to augment your process.</div><br><br><div class='faqHeader'>Upload Inventory</div><div class='faqText'>Use CMax to automatically upload your inventory to Amazon marketplace and zShop.</div><br><br><div class='faqHeader'>Download Orders</div><div class='faqText'>Download your Amazon orders into state of the art multi channel CMax postsale manager. Use easy to use USPS Click-N-Ship to print your labels.</div><br><br><div class='faqHeader'>Smart Repricing</div><div class='faqText'>CMax will allow you to reprice your Amazon items in comparision to your competition. This is very robust process that lets you reprice up or down. You can set floor price of your reprice to your item cost.</div><br><br><div class='faqHeader'>UPS ISBN ASIN Lookup</div><div class='faqText'>Lookup UPC EAN ISBN or ASIN before you upload and check the comparative price to correctly pricing your item.</div><br><br><div class='faqHeader'>Bulk Upload</div><div class='faqText'>Use easy to use bulk upload process.</div>");
arrMessages[17] = new Array( "UPC:<B>#UPC#</B> EAN: #EAN# &nbsp;Title:<B>#TITLE#</B>.Manufacturer: #MANUFACTURER#&nbsp;<B>Price</B>&nbsp;is&nbsp;<B>#LISTPRICE#</B>.&nbsp;<B>Format</B>&nbsp;#FORMAT#&nbsp;<B>Amazon Sales Rank</B>:#AMAZONSALESRANK#&nbsp;ASIN:#ASIN#");
arrMessages[18] = new Array( "<div class='faqHeader'><a href=\"http://www.u-Pic.com\" target=\"uPic\"><img border=0 src=\"images/U-PIClogo1_Small.JPG\">U-PIC Insurance (Universal Parcel Insurance Coverage)</a></div><div class='faqText'>ChannelMAX has partnered with U-PIC insurance to provide registered sellers an industry standard insurance service that is 30% or more cheaper than that of United States Postal Service (USPS). All ChannelMAX registered sellers will have direct access to U-PIC insurance without having a U-PIC account and most importantly without incurring any monthly fee.<br><br>** Items must be shipped from USA to be eligible.<br>** Expected launch date Oct 15 2006.</div><br><br><div class='faqHeader'>Highlight</div><div class='faqText'>Because of strategic alliance between U-PIC and ChannelMAX, the rate of insurance is much lower compared to that provided by USPS. You may view USPS insurance rates at <a href=\"http://www.usps.com/insurance/welcome.htm\" target=\"USPS\">USPS Insurance Rates</a>. Following table illustrates the difference.<br><br><table bgcolor=white cellspacing=0 cellpadding=0 border=1 width=90%><tr><td width=25% valign=bottom>Insurance Coverage</td><td width=20% align=right>USPS Fee <br>asof 9/4/2006</td><td width=30% align=right>U-PIC rate for <br>ChannelMAX sellers*</td><td width=30% valign=bottom align=right>Difference</td><tr><td>&nbsp;&nbsp;&nbsp;&nbsp;$0.01 to&nbsp;&nbsp;&nbsp;$50.00</td><td align=right>$1.35</td><td align=right>$0.80</td><td valign=bottom align=right>$0.55</td><tr><tr><td>&nbsp;&nbsp;$50.01 to $100.00</td><td align=right>$2.30</td><td align=right>$1.20</td><td valign=bottom align=right>$1.10</td><tr><tr><td>$100.01 to $200.00</td><td align=right>$3.35</td><td align=right>$2.00</td><td valign=bottom align=right>$1.35</td><tr><tr><td>$200.01 to $300.00</td><td align=right>$4.40</td><td align=right>$2.80</td><td valign=bottom align=right>$1.60</td><tr><tr><td>$300.01 to $400.00</td><td align=right>$5.45</td><td align=right>$3.60</td><td valign=bottom align=right>$1.95</td><tr><tr><td>$400.01 to $500.00</td><td align=right>$6.50</td><td align=right>$4.40</td><td valign=bottom align=right>$2.30</td><tr></table><br><br>* ChannelMAX reserves the right to change this rate without any further notice.</div><br><br><div class='faqHeader'>How it works</div><div class='faqText'>To take advantage of these savings, you need to first register with ChannelMAX. Once you register, you authenticate your eBay or Overstock Auctions account. Once authenticated, you can download your orders from the selling avenues (aka Channels). Send invoice using 'CMax mySold --> Sold Items' to your buyers with an option to buy insurance while they make their payment.<br><br>Now you will have to buy insurance credits from ChannelMAX using 'CMax mySelling --> Buy Credits'. You will have to buy insurance credit using PayPal and minimum is $5.00. Then you can use your insurance credit to print insurance receipt of your orders and make money. For CMax insurance credit for $5.00, you can insure 5 parcels worth $50.00 or less.</div><br><br><div class='faqHeader'>Claims Processing</div>" + strClaims + "<div class='faqHeader'>Excluded Countries & Excluded Items</div><div class='faqText'>Please visit U-PIC websites for <a target='uPic' href='http://www.u-pic.com/FAQ.aspx'>Excluded countries</a> and <a href='http://www.u-pic.com/FAQ.aspx' target='uPic'>Excluded items</a>.</div><br><br><div class='faqHeader'>Other Terms and conditions</div><div class='faqText'><br>** Once you buy insurance from ChannelMAX, it cannot be returned or refunded.<br>** ChannelMAX will reimburse any unused insurance credit only above $5.00. Insurance credit below $5.00 will have to be used and cannot be asked for re-imbursement.<br>** ChannelMAX reserves the right to cancel your insurance claim if you are found in violation of U-PIC insurance policy.</div><br><br>");


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