New feature aims to enhance transparency for Amazon sellers regarding payment reserves
Amazon UK has introduced a new Deferred Transactions report feature on Seller Central, aiming to provide sellers greater transparency regarding reserved payments related to orders. This update is part of the Payments based on delivery date policy, which holds sales proceeds until seven days after an order is delivered. The new report will allow sellers to easily track funds reserved due to delayed payments and understand when they can expect these funds to be released.
New Deferred Transactions Report for Better Visibility
The recent update announced on Seller Central outlines that the newly added Deferred Transactions status will be visible on the Payments dashboard starting November 1. Under the updated system, any delivery date reserve amounts will be categorized as "Deferred transactions" and displayed in the Total Balance section at the top of the Payments dashboard.
The feature aims to provide sellers detailed visibility of reserved funds awaiting release. Sellers can click on the deferred transactions balance to access the Transaction view page, which will display the list of orders, reasons for deferral, and an estimated payment release date for each transaction.
Also Read: Amazon Updates Fund Withholding Policy to Enhance Transparency
How to Access the New Deferred Transactions Report
Sellers can access a detailed report of their deferred transactions by following these steps:
Go to the Payments reports repository.
Select Deferred transaction under Report type.
Click on Request report.
The requested report will allow sellers to track better which payments are deferred and for how long. Once a transaction's status changes from deferred to released, it will no longer be listed under the Deferred Transactions report. Sellers looking to track released payments can opt for the "Transaction" report type.
Older Transactions Remain Reserved
It is important to note that only transactions posted after the implementation of this change will reflect as deferred transactions. Any older transactions will remain categorized under "account-level reserves" until they are released for payment. Furthermore, an account-level reserve may still apply if there are claims, chargebacks, or an account is under review.
Deferred Transactions Not Included in Payments Chart
Amazon has also clarified that deferred transactions will be included in the Payments dashboard chart once officially released. This ensures that sellers clearly distinguish between available funds and those still reserved.
Feedback on the New Update
For sellers who have questions or feedback regarding this update, Amazon has provided an email address for contacting them: seller-payments-experience@amazon.com. The aim is to continuously improve the seller experience by incorporating feedback.
In conclusion, with the addition of the new Deferred Transactions report, Amazon UK is making strides to provide greater transparency for its sellers. This update will help sellers gain more insight into the status of their reserved payments, simplifying the process of tracking their sales proceeds. Sellers are encouraged to utilize this new feature to keep a closer eye on their payment releases and understand their payment flow more comprehensively.
Also Read: All about Amazon's Competitive Pricing and Winning the Buy Box
Follow us on Facebook, X and LinkedIn to get the latest news and updates related to online selling.
By ChannelMAX Staff Writer
Oct-2024#03
Amazon UK has introduced a new Deferred Transactions report feature on Seller Central, aiming to provide sellers greater transparency regarding reserved payments related to orders. This update is part of the Payments based on delivery date policy, which holds sales proceeds until seven days after an order is delivered. The new report will allow sellers to easily track funds reserved due to delayed payments and understand when they can expect these funds to be released.
New Deferred Transactions Report for Better Visibility
The recent update announced on Seller Central outlines that the newly added Deferred Transactions status will be visible on the Payments dashboard starting November 1. Under the updated system, any delivery date reserve amounts will be categorized as "Deferred transactions" and displayed in the Total Balance section at the top of the Payments dashboard.
The feature aims to provide sellers detailed visibility of reserved funds awaiting release. Sellers can click on the deferred transactions balance to access the Transaction view page, which will display the list of orders, reasons for deferral, and an estimated payment release date for each transaction.
Also Read: Amazon Updates Fund Withholding Policy to Enhance Transparency
How to Access the New Deferred Transactions Report
Sellers can access a detailed report of their deferred transactions by following these steps:
Go to the Payments reports repository.
Select Deferred transaction under Report type.
Click on Request report.
The requested report will allow sellers to track better which payments are deferred and for how long. Once a transaction's status changes from deferred to released, it will no longer be listed under the Deferred Transactions report. Sellers looking to track released payments can opt for the "Transaction" report type.
Older Transactions Remain Reserved
It is important to note that only transactions posted after the implementation of this change will reflect as deferred transactions. Any older transactions will remain categorized under "account-level reserves" until they are released for payment. Furthermore, an account-level reserve may still apply if there are claims, chargebacks, or an account is under review.
Deferred Transactions Not Included in Payments Chart
Amazon has also clarified that deferred transactions will be included in the Payments dashboard chart once officially released. This ensures that sellers clearly distinguish between available funds and those still reserved.
Feedback on the New Update
For sellers who have questions or feedback regarding this update, Amazon has provided an email address for contacting them: seller-payments-experience@amazon.com. The aim is to continuously improve the seller experience by incorporating feedback.
In conclusion, with the addition of the new Deferred Transactions report, Amazon UK is making strides to provide greater transparency for its sellers. This update will help sellers gain more insight into the status of their reserved payments, simplifying the process of tracking their sales proceeds. Sellers are encouraged to utilize this new feature to keep a closer eye on their payment releases and understand their payment flow more comprehensively.
Also Read: All about Amazon's Competitive Pricing and Winning the Buy Box
Follow us on Facebook, X and LinkedIn to get the latest news and updates related to online selling.
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Amazon is the registered trademark of the e-commerce brand.
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Established in 2005, ChannnelMAX has been integrated with Amazon technology since 2007, helping thousands of third-party sellers on various eCommerce platforms. Some of the eCommerce platforms, aka marketplaces, supported by ChannelMAX.NET, are Amazon, Walmart, eBay, and Shopify. Some of ChannelMAX key offerings include ChannelMAX Repricer, a pricing management tool, 2ndly, ChannelMAX FBA RefundMAX, an offering for managing Amazon FBA Refunds Reimbursement management for lost or damaged or misplaced inventory for which Amazon is responsible and for which seller deserves appropriate credit reimburse from Amazon, additionally ChannelMAX Remote (aka Virtual) Full-Time eCommerce Assistant to help 3P sellers run their day to day business. Check ChannelMAX at Amazon Selling Partner Appstore, an application with a 5 star rating.Amazon is the registered trademark of the e-commerce brand.
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