Amazon urges sellers to use vacation mode to safeguard account health
Sellers advised to activate vacation mode on Seller Central to avoid order issues during summer breaks
Amazon has issued a new reminder to all sellers on its Seller Central platform, emphasizing the importance of activating vacation mode before taking time off this summer. This update aims to help sellers avoid problems related to missed shipments and protect their account performance.
Why vacation mode matters for sellers
When sellers enable vacation mode, Amazon temporarily removes their seller-fulfilled listings from product detail pages and search results. This step ensures customers cannot place new orders that the seller may not be able to fulfill on time. Without activating vacation mode, missed shipments can negatively impact several key performance metrics, including late shipment rate, valid tracking rate, order defect rate, and pre-fulfillment cancellation rate.
Also Read: Amazon Revises US Seller Fulfilled Prime and Premium Shipping Policies
Simple steps to enable vacation mode
Amazon has made it easy for sellers to activate vacation mode:
* Go to Store Status and Vacation Settings on Seller Central.
* Click Edit.
* Under Vacation status, use the toggle to set your store status to “On vacation.”
* Once this is done, all seller-fulfilled listings will be hidden from customers until the seller returns and disables vacation mode.
Protecting your seller metrics during breaks
Sellers who plan to take a break—whether for a few days or several weeks—are strongly encouraged to use vacation mode. This not only protects their account health but also prevents negative customer experiences caused by delays or cancellations. Good account health ensures sellers remain eligible for Amazon’s programs and maintain their competitive standing on the platform.
Additional tips for sellers before taking a break
* Notify regular customers in advance about your time off.
* Ship all pending orders before activating vacation mode.
* Update your return settings and customer service templates if necessary.
* Review the latest Seller Central guidelines on handling absences.
By following Amazon’s advice and activating vacation mode, sellers can enjoy their breaks without worrying about their account performance. This simple step, now highlighted on Seller Central, helps maintain seller credibility and ensures a smooth experience for both sellers and buyers on the platform. For more information, sellers can refer to the detailed instructions available in Seller Central’s “Listing status for vacations, holidays, and other absences” section.
Also Read: Amazon Accelerate 2025 Registration Now Open
ChannelMAX offers Amazon Repricer that runs on the latest AI Repricing algorithm to do Amazon Pricing Management or Amazon Repricing. Based on Amazon SP API, the repricing engine or repricer runs 24/7 and efficiently manages Amazon prices to maximize your BuyBox with profit optimization. Established in 2005, ChannelMAX has been integrated with Amazon technology since 2007, helping thousands of third-party sellers on various eCommerce platforms. Some of the eCommerce platforms, aka marketplaces, supported by ChannelMAX.NET, are Amazon, Walmart, eBay, and Shopify. Some of ChannelMAX key offerings include ChannelMAX Amazon Repricer, 2ndly, ChannelMAX Amazon FBA Audits and FBA Refunds management, an offering for managing Amazon FBA Refunds Reimbursement management for lost or damaged or misplaced inventory for which Amazon is responsible and for which sellers deserve appropriate credit reimbursement from Amazon. ChannelMAX Services offer Remote (aka Virtual) Full-Time eCommerce Assistant to help 3P sellers run their daytoday business.
Check ChannelMAX at Amazon Selling Partner Appstore, an application with a 5 star rating.
By ChannelMAX Staff Writer
July-2025#14
Amazon has issued a new reminder to all sellers on its Seller Central platform, emphasizing the importance of activating vacation mode before taking time off this summer. This update aims to help sellers avoid problems related to missed shipments and protect their account performance.
Why vacation mode matters for sellers
When sellers enable vacation mode, Amazon temporarily removes their seller-fulfilled listings from product detail pages and search results. This step ensures customers cannot place new orders that the seller may not be able to fulfill on time. Without activating vacation mode, missed shipments can negatively impact several key performance metrics, including late shipment rate, valid tracking rate, order defect rate, and pre-fulfillment cancellation rate.
Also Read: Amazon Revises US Seller Fulfilled Prime and Premium Shipping Policies
Simple steps to enable vacation mode
Amazon has made it easy for sellers to activate vacation mode:
* Go to Store Status and Vacation Settings on Seller Central.
* Click Edit.
* Under Vacation status, use the toggle to set your store status to “On vacation.”
* Once this is done, all seller-fulfilled listings will be hidden from customers until the seller returns and disables vacation mode.
Protecting your seller metrics during breaks
Sellers who plan to take a break—whether for a few days or several weeks—are strongly encouraged to use vacation mode. This not only protects their account health but also prevents negative customer experiences caused by delays or cancellations. Good account health ensures sellers remain eligible for Amazon’s programs and maintain their competitive standing on the platform.
Additional tips for sellers before taking a break
* Notify regular customers in advance about your time off.
* Ship all pending orders before activating vacation mode.
* Update your return settings and customer service templates if necessary.
* Review the latest Seller Central guidelines on handling absences.
By following Amazon’s advice and activating vacation mode, sellers can enjoy their breaks without worrying about their account performance. This simple step, now highlighted on Seller Central, helps maintain seller credibility and ensures a smooth experience for both sellers and buyers on the platform. For more information, sellers can refer to the detailed instructions available in Seller Central’s “Listing status for vacations, holidays, and other absences” section.
Also Read: Amazon Accelerate 2025 Registration Now Open
Disclaimer:
Amazon is the registered trademark of the e-commerce brand.
ChannelMAX offers Amazon Repricer that runs on the latest AI Repricing algorithm to do Amazon Pricing Management or Amazon Repricing. Based on Amazon SP API, the repricing engine or repricer runs 24/7 and efficiently manages Amazon prices to maximize your BuyBox with profit optimization. Established in 2005, ChannelMAX has been integrated with Amazon technology since 2007, helping thousands of third-party sellers on various eCommerce platforms. Some of the eCommerce platforms, aka marketplaces, supported by ChannelMAX.NET, are Amazon, Walmart, eBay, and Shopify. Some of ChannelMAX key offerings include ChannelMAX Amazon Repricer, 2ndly, ChannelMAX Amazon FBA Audits and FBA Refunds management, an offering for managing Amazon FBA Refunds Reimbursement management for lost or damaged or misplaced inventory for which Amazon is responsible and for which sellers deserve appropriate credit reimbursement from Amazon. ChannelMAX Services offer Remote (aka Virtual) Full-Time eCommerce Assistant to help 3P sellers run their daytoday business.
Check ChannelMAX at Amazon Selling Partner Appstore, an application with a 5 star rating.